Hyper-Personalisation & Intelligent Discovery
- GenAI-powered recommendation engines delivering 25–40% uplift in average order value
- Visual search and multimodal product discovery enabling zero-keyword shopping experiences
- Dynamic pricing models trained on competitor signals, demand curves, and inventory levels
- Automated product description localisation across 30+ languages using large language models
Content, Cataloguing & Conversational Commerce
- Bulk product catalogue enrichment — generating structured attributes from raw supplier data at scale
- AI-written marketing copy A/B tested automatically via GenAI variant generation pipelines
- Conversational commerce agents handling pre-purchase queries and driving checkout conversion
- Returns prediction models using purchase history and product attributes to pre-empt dissatisfaction
Autonomous Commerce Orchestration
- Inventory replenishment agents monitoring sell-through rates and triggering purchase orders autonomously
- Returns and refunds processing agent reducing resolution time from 48 hours to under 4 hours
- Customer support agents handling 70–80% of post-purchase queries without human escalation
- Supplier negotiation and procurement agents integrated with ERP and supplier APIs
Scaling from Spreadsheets to Insight-Driven Operations
- Startup phase: GA4 → BigQuery pipeline, cohort dashboards, and first LTV models delivered in 6 weeks
- Growth phase: dbt-modelled data warehouse, RFM customer segmentation, and marketing mix modelling
- Scale phase: real-time streaming analytics, predictive demand forecasting, and ML-powered pricing engine